Testimonials section

1. Purpose

Displays customer reviews to build trust and show positive experiences with your products or services.

2. Common use cases

3. How to add

Shopify Admin → Online Store → Themes → Customize → Add section → Testimonials

4. Main blocks

5. Key settings

5.1. General options

Setting

Description

Content align

Aligns testimonial content left or center.

Testimonials design

Selects the testimonial layout style.

Items per row

Sets the number of testimonials on desktop, tablet, and mobile.

5.2. Slider settings

Setting

Description

Use prev/next button

Displays slider navigation arrows.

Navigation position

Places arrows inside or outside the testimonial content.

Navigation design

Selects the navigation button style.

Use dots

Displays pagination dots.

Distance from dots to quote items

Adjusts spacing between dots and testimonials.

Outside content navigation does not work when the section is full width.

5.3. Section heading

Setting

Description

Text alignment

Aligns the heading content.

Spacing between items

Adjusts spacing between heading blocks.

Margin bottom

Sets the space below the heading.

The heading supports Heading and Text blocks with responsive size, color, visibility, font weight, and letter-spacing settings.

5.4. Quote block

Setting

Description

Image

Adds a customer image, logo, or product image. Available for Design 3.

Heading

Adds a short testimonial title.

Text

Adds the customer review.

Author

Displays the customer’s name.

Position

Displays the customer’s role or title.

Enable verify

Displays a verification badge. Available for Design 2.

Product

Links the testimonial to a selected product.

Rating

Displays a rating from one to five stars.

5.5. Section layout

Setting

Description

Color scheme

Controls the section colors.

Star rating

Sets the star color.

Image

Adds a background image.

Enable section full width

Expands the section across the browser width.

Section padding

Adjusts spacing above and below the section.

Rate padding (mobile)

Controls responsive spacing on mobile.

Custom CSS

Adds custom styles to this section only.

6. Best practices

7. Common issues

Issue

Solution

Testimonials are not showing

Add and enable at least one Quote block.

Customer image is missing

Select Testimonial Design 3.

Verification badge is missing

Select Testimonial Design 2 and enable verification.

Slider navigation is missing

Enable arrows or dots.

Outside navigation is not working

Disable full width or use inside navigation.

Reviews have uneven heights

Keep testimonial text lengths similar.