Gift Card product

Gift cards are digital products that customers can purchase and use for future orders.

When a gift card is purchased, Shopify generates a unique gift card code that can be redeemed at checkout. Gift cards are digital and do not require shipping.

1. Create a gift card product

After creating a gift card product, it’s added to Products in your Shopify admin.

Steps:

1. Go to Products > Gift cards.

2. Click Add a gift card product.

3. Enter a title, Description, Media and set the available denominations.

4. Click Save.

The gift card product is then available for purchase.

2. Enable recipient information

You can allow customers to send gift cards directly to someone else by enabling recipient information on the product page.

Customers can enter:

• Recipient email

• Recipient name

• Personal message

• Delivery date

Enable the recipient form

Go to:

Online Store → Themes → Customize

Then:

1. Select the Default Product template.

2. Go to Product Page → Information.

3. Open Buy Buttons.

4. Enable Show recipient information form for gift cards.

5. Click Save.

3. Gift card order workflow

When a gift card order is placed:

1. The order is marked Paid and Unfulfilled.

2. The store owner reviews the order.

3. Click Send gift card in the order details.

4. Shopify emails the recipient with:

   • Gift card value

   • Gift card code

   • Personal message

   • Link to view the gift card balance

The buyer also receives a confirmation email.

4. Gift card email and page

The gift card email links to the gift card page, where recipients can:

• View the remaining balance

• Copy the gift card code

• Scan the QR code

• Visit the online store

To customize the page, go to:

Online Store → Themes → Customize → Gift card

Depending on your theme, you may be able to customize the logo, background, colors, and custom CSS.

5. Redeem a gift card

To use a gift card:

1. Add products to the cart.

2. Go to checkout.

3. Enter the gift card code in the Gift card or discount code field.

Any remaining balance can be used for future purchases.